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Self Help
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CODE TYPE DESCRIPTION
1 OK Successful Operation
-100 Missing param/value Missing param/value
-101 Authentication error You are not authorized to perform this request
-200 Cannot perform action Unable to perform action.
-300 Account Inactive Operation Failed.Account Inactive
-301 Single Charge Failed Operation Failed,Single Charge Failed
-302 DOB is not allowed for the user Operation Failed. Subscription Failed.
-304 Insufficient Funds Operation Failed.Insufficient Funds
-305 Duplicate Transaction Operation Failed.Duplicate Transaction
-306 User status changed to not allowed for DOB during the renewal process Operation Failed. Remove Subscription.
-307 Suspend Service Operation Failed.Suspend Service
-308 Unknown error from Opco Unknown error.
-311 Bad MSISDN User not found.
-317 Charge – subscription – failed User is not eligible
-318 Charge failed Past 30 days charge limit exceeded
-319 Refund Failed Operation Failed. Charge transaction not found.
-320 Refund – Failed Operation Failed. Charge transaction already refunded
-322 Quota limit Exceeded Quota limit Exceeded
-323 Insufficient Funds Operation Failed.Insufficient Funds
-324 Charge / Eligibility failed User is not eligible – Inactive Status
-325 Charge / Eligibility failed User is not eligible – Has Stop SLA Service
-326 Charge / Eligibility failed User is not eligible – Corporate Customer
-327 Refund Failed Operation Failed. Refund rejected.
-330 Operation Failed Operation Failed. Service Not Found.
-331 Operation Failed Operation Failed. Product Not Found.
-332 Incorrect eligibility ResponseId or transactionId Transactionid is incorrect or has expired
-333 Subscription is not allowed from this Channel Subscription is not allowed from this Channel
-429 Too Many Requests Requests rate limit reached, please contact support
-500 Internal Error Something went wrong.
-504 Timeout occurred on Opco side Gateway Timeout